Privacy Policy
This Privacy Policy explains how With(out) Anxiety collects, uses, and protects personal information when you visit withoutanxiety.com, subscribe to our mailing list, contact us, or purchase products through our website.
Information We Collect
Depending on how you use the website, we may collect information such as:
- Your name and email address when you subscribe to our mailing list or contact us.
- Information you provide through forms on the website.
- Billing, shipping, and order information when you make a purchase.
- Technical information about your visit, such as browser and device information, approximate location, pages visited, and interactions with the website.
- Cookie and analytics information, depending on your cookie preferences.
We only collect information that is reasonably necessary for the purposes described in this policy.
Mailing List and Mailchimp
If you subscribe to our mailing list, we use your email address to send you news, updates, information about books and other content, and occasional promotional messages.
Our mailing list is managed using Mailchimp. Information you provide when subscribing may therefore be processed by Mailchimp on our behalf.
You can unsubscribe at any time by using the unsubscribe link included in our marketing emails.
Where we rely on your consent to send marketing communications, you may withdraw that consent at any time.
Mailchimp may process information outside the European Economic Area, including in the United States. Mailchimp provides safeguards for international data transfers as described in its privacy and data-processing documentation.
Contact Forms
When you contact us through a form on the website, we collect the information you provide, such as your name, email address, and message.
We use this information to respond to your request and communicate with you about the matter you contacted us about.
We do not automatically add you to our marketing mailing list simply because you contact us.
Purchases and WooCommerce
Our website may use WooCommerce to sell books and other products.
If you make a purchase, we may collect information necessary to process and fulfill your order, including your name, email address, billing information, shipping address, and order details.
We may retain information about purchases when necessary for accounting, tax, fraud prevention, customer service, or other legal and administrative purposes.
Payments
Payments may be processed through third-party payment providers such as Stripe.
Payment information is provided directly to the payment provider and is processed according to that provider’s privacy and security practices. We do not receive or store your complete payment-card details.
We may receive limited information about a transaction, such as payment status, transaction identifiers, and information needed to associate the payment with your order.
Google Analytics
We use Google Analytics to understand how visitors use our website and to help us improve it.
Depending on your consent choices and our configuration, Google Analytics may collect information such as pages visited, interactions with the website, browser and device information, approximate geographic information, and information about your session.
Google Analytics may use cookies and similar technologies to distinguish users and sessions.
Where required, analytics technologies are used according to your cookie and consent preferences.
Cookies
Our website uses cookies and similar technologies.
Some cookies are necessary for the website to function correctly. Others may be used for purposes such as analytics.
Where consent is required, optional cookies are not used unless you give permission through our cookie-consent system.
You can change or withdraw your cookie choices using the cookie settings available on the website.
Embedded Content and External Services
Some pages may contain content from third-party websites, such as videos, social-media content, or other embedded material.
Interacting with embedded content may allow the third-party provider to collect information about your interaction with that content. Their collection and use of information are governed by their own privacy policies.
Our website may also contain links to external websites. We are not responsible for the privacy practices or content of websites operated by third parties.
Why We Process Personal Information
Depending on the circumstances, we process personal information because:
- You have given us your consent, such as when subscribing to marketing emails or accepting optional cookies.
- Processing is necessary to provide something you have requested or to fulfill a purchase.
- We have a legitimate interest in operating, securing, and improving our website and services.
- We need to comply with a legal obligation.
The legal basis used depends on the particular information and the reason it is being processed.
Who We Share Information With
We do not sell your personal information.
We may share information with service providers that help us operate the website and provide our services. These may include providers involved in website hosting, email marketing, analytics, e-commerce, payment processing, and order fulfillment.
Examples of services we currently use include Mailchimp, Google Analytics, WooCommerce, and Stripe.
We may also disclose information when required by law or when reasonably necessary to protect our legal rights.
International Data Transfers
Some of the service providers we use operate outside the European Economic Area.
As a result, personal information may sometimes be transferred to or processed in other countries, including the United States.
Where required by applicable data-protection law, such transfers are made using appropriate legal safeguards.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected or when we are required to retain it by law.
For example:
- Mailing-list information may be retained until you unsubscribe or ask us to delete it, subject to information we may need to retain to record your opt-out.
- Contact-form correspondence may be retained for as long as reasonably necessary to respond to your request and maintain relevant records.
- Purchase and transaction records may be retained for the period required for accounting, tax, legal, and administrative purposes.
- Analytics information is retained according to our Google Analytics settings.
Your Data Protection Rights
Depending on where you live and applicable law, you may have the right to:
- Ask what personal information we hold about you and obtain a copy.
- Ask us to correct inaccurate or incomplete information.
- Ask us to delete your personal information in certain circumstances.
- Ask us to restrict how your information is processed.
- Object to certain types of processing, including direct marketing.
- Receive certain information in a portable format.
- Withdraw consent when processing is based on your consent.
You also have the right to lodge a complaint with the relevant data-protection authority if you believe your personal information has been processed unlawfully.
These rights may be subject to exceptions provided by applicable law.
Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can guarantee absolute security.
Children’s Privacy
This website and its services are intended for a general adult audience and are not specifically directed at children.
We do not knowingly seek to collect personal information from children through our services. If we become aware that personal information has been collected from a child in circumstances where it should not have been collected, we will take appropriate steps to remove it.
Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, or legal obligations change.
The current version will always be published on this page, with the date of the latest update shown at the top.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your data-protection rights, please contact us through the contact details provided on withoutanxiety.com.